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For restaurants & bars

The first AI
built for hospitality.

Restaurant & bar management software · UK · No commission

Hanna thinks like a receptionist, works like an attentive waiter, and manages like an experienced assistant manager — so your team can focus on the craft that makes guests come back.

Book a demo Try Hanna live at Hotori →
Live in production · Hotori, London & Dovetail Bar
The Hanna difference

Three roles.
One platform.

Most venues hire several people to handle what Hanna does automatically — available 24 hours a day, across every device, at a fraction of the cost.

The receptionist

Always available · Always accurate

Takes bookings in natural conversation at 3am or 3pm. Remembers every detail. Sends the right email at the right moment. Never double-books. Never misses a cancellation window.

  • AI chat booking in natural language — 24/7
  • Real-time availability & capacity management
  • Confirmation, amendment & cancellation emails
  • Cancellation policy enforcement & refund logic
  • Waitlist management with automated notification
  • Google Reserve integration ("Book" on Google Maps)
  • Large party handling with warm phone redirect

The attentive waiter

Knows every guest · Before they arrive

Remembers the allergen they mentioned six months ago. Knows it's their anniversary. Surfaces that they always book the omakase counter. Answers menu questions with confidence.

  • Guest memory — allergens, preferences, history
  • Occasion & returning guest recognition
  • Pre-order food & drinks before arrival
  • Full menu Q&A and sake pairing advice
  • Experience booking (omakase, tasting menus)
  • Live ordering via mobile POS
  • Kitchen display system (KDS) integration

The assistant manager

Briefed the team · Ran the numbers

Produces the pre-service briefing before the team arrives. Manages the floor plan in real time. Handles split bills without drama. Closes the day with a Z-report. Keeps the operation quiet.

  • AI-written pre-service briefing with guest intel
  • Live floor plan & table management
  • Arrival pacing & capacity oversight
  • Split bill, partial payment & card handling
  • Z-report & end-of-day financial close
  • Staff push notifications & alerts
  • Tonight's highlights live relay to front-of-house
The case for Hanna

Stop hiring for
coordination.
Start hiring for craft.

Most venues spend 30–40% of their labour budget on people who coordinate, communicate and administrate. Hanna handles all of that. Put the budget where it actually shapes the guest experience.

Hanna handles

Bookings & guest comms

Every reservation, confirmation, cancellation and waitlist entry — in any language, at any hour.

Scheduling & floor coordination

Availability, capacity, pacing, table assignment — managed automatically.

Routine guest Q&A

Hours, menus, allergens, policy, directions — Hanna answers instantly and accurately.

End-of-day operations

Z-reports, comms, follow-up emails — completed without anyone staying late.

Pre-service briefing

AI-generated intel on every guest arriving tonight — sent before the team clocks in.

Your team focuses on

The head chef

The food that makes people travel across the city and book three months ahead.

Bartenders & sommeliers

The craft, the recommendation, the moment that defines a guest's memory of the evening.

Senior front-of-house

The floor manager who remembers a face and makes a guest feel like a regular on their first visit.

Relationship builders

The people who turn first-time guests into regulars, and regulars into advocates.

Owners & operators

The vision, the culture, the standard — not the admin that eats your day.

"Most of what makes a great restaurant great happens between a chef and a plate, or between a floor manager and a regular. Hanna handles everything else." Hanna AI · Built at Hotori, London · Running since 2024
Built different

Every capability
connected.

Hanna is restaurant management software that works as a single connected system. Every feature feeds into the others — a booking creates a guest record, a pre-order briefs the kitchen, a payment closes the session. One system. No integrations needed.

First of its kind

AI conversational booking

Guests book in natural language — date, time, covers, occasion, allergens — via chat on your website. Hanna handles availability, policy and confirmation automatically. Available 24/7.

Differentiating

Guest memory

Every allergen, preference, occasion and visit is remembered and surfaced at the right moment — in the pre-service briefing, on the booking form, in the waiter's view. Across every visit, forever.

Differentiating

Tonight's briefing

Before service, Hanna produces an AI-written briefing with who's coming, why, what they've ordered before, and what to watch for. Staff walk in prepared, not surprised.

No commission

Your margin, yours

OpenTable, TheFork and Resy charge £1–5 per cover. At 200 covers a week, that's £10,000+ a year — gone. Hanna charges a flat monthly fee. Your bookings, your margin.

Core platform

Full POS + KDS + payments

Mobile ordering, kitchen display, split bill, card and cash — fully integrated. No separate POS subscription, no bridging app, no data living in three different systems.

Proof

Live at Hotori, London

Hanna isn't a demo. It runs every service at Hotori in Holborn. Every feature you see has been tested in real service, under real pressure, with real guests.

The numbers

Your bookings.
Your margin.

£0

Per-cover commission. Always.

Most booking platforms take a cut of every reservation. A busy restaurant pays £10,000–£20,000 a year just to appear on a third-party platform. Hanna charges a flat monthly fee. No cuts. No surprises. Your guests, your data, your margin.

PlatformModel200 cov/wk, yr
OpenTable£1–1.50/cover~£14,000
TheFork~£2/cover~£20,800
SevenRoomsCommission + fee£12,000+
ResDiary£89–245/moFlat, no AI
Hanna AI Flat monthly £1,188–£4,788

Estimates based on typical commission rates. Savings depend on cover volume and plan selected.

Live right now

Not a demo.
A real restaurant.

Hanna has run every service at Hotori since 2024 — bookings, ordering, payments, guest memory, kitchen display, everything. Talk to Hanna yourself and book a real table.

Chat with Hanna at Hotori → Reserve a table online →

Guest  > hi, can i book a table for friday

Hanna  > Of course. How many guests,

and dinner or lunch?

Guest  > dinner, two of us — my partner

has a nut allergy

Hanna  > Noted — flagged for the kitchen.

Available: 18:00 · 18:30 · 19:00

Which works best?

Guest  > 19:00 please

Hanna  > ✓ Confirmed — HTR-260415-0012

Confirmation sent to your email.

Simple pricing

Flat monthly.
No surprises.

No per-cover fees. No long-term contracts. No setup charges for standard onboarding. Start on the plan that fits and scale when you're ready.

Hanna Core

The essential operating system

£99–149

per month · per venue

  • AI chat booking (24/7)
  • Online booking form
  • Confirmation & cancellation emails
  • Cancellation policy engine
  • Mobile POS + ordering
  • Kitchen display system (KDS)
  • Card & cash payments
  • Basic guest profiles
  • Guest memory & history
  • Pre-service AI briefing
  • Google Reserve
Get started
Most popular

Hanna Intelligence

Full AI-powered hospitality

£199–249

per month · per venue

  • Everything in Core
  • Guest memory across all visits
  • Allergen & preference recall
  • AI pre-service briefing
  • Tonight's highlights live relay
  • Experience booking (omakase etc.)
  • Split bill & partial payment
  • Waitlist with push notification
  • Analytics dashboard
  • Google Reserve integration
  • Multi-venue dashboard
Book a demo

Hanna Platform

For groups & premium venues

£299–399

per month · per venue

  • Everything in Intelligence
  • Google Reserve ("Book" on Google Maps)
  • Multi-venue group dashboard
  • Shared guest database across venues
  • White-label chatbot branding
  • Priority support & SLA
  • Custom onboarding & training
  • Dedicated account manager
  • API access for integrations
  • Early access to new features
  • Bespoke contract available
Talk to us

All plans include unlimited bookings with zero per-cover commission · Setup fee waived during our launch period
SEIS/EIS investment opportunities available — contact us to learn more

Common questions

Answered.
No jargon.

How is Hanna different from OpenTable, SevenRooms or ResDiary?

Three ways. First, Hanna charges a flat monthly fee with zero per-cover commission — OpenTable charges £1–2 per cover, which can cost a busy UK restaurant £14,000+ a year just in booking fees. Second, Hanna includes a full POS, kitchen display and payments — no separate subscription needed. Third, Hanna is the only platform with a genuine AI conversational booking system: guests book in natural language 24/7, not a form.

What is AI restaurant booking and how does it actually work?

Guests type a message on your website — "book a table for two on Friday, my partner has a nut allergy" — and Hanna handles everything: checks real-time availability, notes the allergen, applies your cancellation policy, assigns a table and sends a confirmation email. No phone call, no form. Available 24 hours a day, in any language.

How much does Hanna AI cost?

From £99 per month per venue for Hanna Core (AI booking, POS, KDS, payments). Hanna Intelligence — which adds guest memory, allergen recall and AI pre-service briefings — starts at £199/month. Hanna Platform (multi-venue, Google Reserve, white-label) starts at £299/month. All plans include unlimited bookings with zero per-cover commission. Setup fees are waived during our launch period.

Is Hanna suitable for small restaurants and independent bars?

Yes — it's designed for venues of any size. There are no volume limits and no per-cover charges, so a quiet week doesn't cost more than a record one. Hanna Core at £99/month gives a small restaurant everything it needs: AI booking, a full POS, kitchen display, card payments, and guest profiles.

Does it work for bars as well as restaurants?

Yes. The booking system, POS, and guest intelligence all work for any hospitality venue — restaurants, bars, wine bars, cocktail bars, private members clubs, hotel F&B. Hanna is currently live at Dovetail Bar in addition to Hotori restaurant.

How long does it take to set up?

Most venues are live within 1–2 days. We configure your service periods, floor plan, cancellation policies and booking rules. The booking form is a single file — no developer needed to add it to your website. If you're moving from another system, we help migrate your existing guest data.

Do I need to replace my existing POS?

Hanna includes a full built-in POS so most venues won't need a separate one. If you're in a POS contract, you can start with just Hanna's booking and guest intelligence features and bring the POS across when your contract ends. We'll work around your situation.

Get started

Book a demo

We'll show you Hanna running live at Hotori, walk through the features that matter to your venue, and answer any questions — no sales pressure.

We typically respond within 24 hours.